For smaller firms a network with managed server, Contact Management database, VoIP phones and automated offsite backups can be installed to create a cost effective sales and support environment. External web services and email marketing systems can be added to the mix as required.
A wide range of shrink wrapped network management products can be deployed, integrated and maintained.
Suitable products can be extended via the use of published APIs and dynamic modelling to enhance their functionality and your ROI.
SUPPORT STAFF TRAINING
Many support staff these days have only experienced networking from the top of the 7 Layer OSI model downwards – from an application perspective. Some training from the bottom of the stack upwards will help them understand issues in a new way and increase the level of service they provide their clients.
Please use the contact form to get in touch for any of these services.